Your Own Agent

No call-center chaos. just one person trained for your business

Starting at just $5 an Hour

Premium service that’s affordable and transparent

24/7 Support

Real humans, real responses — anytime, anywhere for you

Built for Growing Brands

Flexible support that scales effortlessly as your business expands

OUR EXPERTISE

Live Chat & Email support

Your customers expect quick, clear answers no waiting, no frustration. Our expert team provides seamless live chat and email support that feels human and helpful, every time. We handle inquiries, troubleshoot issues, and build connections, so you never miss a chance to impress.

Phone & Social Media Support

From friendly phone conversations to dynamic social media interactions, we deliver consistent, professional support across all channels. We monitor, respond, and resolve issues quickly to protect your brand’s reputation and foster genuine relationships in real-time.

Order Management & Returns

Managing orders and returns can be overwhelming — but it doesn’t have to be. Our meticulous order management and returns handling ensure every transaction is smooth, transparent, and hassle-free for your customers. We reduce friction and turn potential setbacks into opportunities to earn trust.

24/7 Global Customer Care

Your customers live in different time zones, but their expectations never pause. We provide 24/7 global support so your brand is always available, responsive, and caring no matter when or where. With Custivor, your customers always feel valued and supported, every hour of every day.

Our Client Network

WHat our clients say?

Rooshan Ali - Customer Operations Manager, Amazon India

Custivor has provided us with exceptional agents to manage our customer calling operations from our India (Hyderabad) campus. Working entirely through cloud-based calling systems, their team has consistently delivered outstanding performance and professionalism.

Ahmed Ebad - Operations Supervisor, Careem UAE

Your team has been handling a big part of our customer and restaurant support for Careem Food in the UAE, and honestly, they’ve done a great job. Your agents are quick, polite, and know how to deal with pressure during peak hours. We use cloud calling, and Custivor's setup blends perfectly with our system.

Waqar Mehdii - Co-Founder, MyZambeel

We’ve been working with Custivor for a while now, and they’ve taken a huge load off our daily operations. Their team manages everything from order confirmations to customer follow-ups and Shopify management basically the full cycle. The agents are responsible, easy to communicate with, and always on time with updates. It’s rare to find a support partner that understands e-commerce so well, especially across multiple countries like the UAE, KSA, Kuwait, Qatar, and Pakistan. Custivor has truly become a core part of our MyZambeel family.

Raycheline Anne Aquino - Floor Manager, Foundever

Even during high volume periods, the team maintained quality without cutting corners. Custivor has proven to be a dependable partner we can count on for consistent, professional customer service.